Job Title: Community Sentencing Case Manager Level I

Reports to (title): Site Supervisor

Type of Position: Full-Time

FLSA: Exempt

Job Group: Program

Job Scope: Under the general guidance of the assigned Case Manager Supervisor and Program Director this position is responsible for enforcing the effective operation of the Community Sentencing service model utilizing the established guidelines of Community Sentencing. The Case Manager is responsible for providing supervision, assistance, referrals, connection and direction to participants in Oklahoma County Community Sentencing in a professional and appropriate manner to empower participants to achieve program goals and maintain compliance with the terms of their sentence. These services include but are not limited to conducting assessments, establishing and overseeing supervision plans and treatment compliance, goal setting, record keeping and employment assistance. The Case Manager is expected to participate in case staffing meetings, programmatic development, and participant problem-solving in accordance with guidelines established by the Oklahoma County Community Sentencing Council.

Primary Duties and Responsibilities:

·         Insure participant services are administered in accordance with staff policies and procedures.

·         Obtain appropriate programmatic certifications such as Level of Service Inventory (LSI-R) provider and conduct assessments with participants at intake and exit to determine the individual’s situation, goals, strengths and needs.

·         Provide services and supervision to offenders assigned to Community Sentencing.  Supervise the activities of participants to ensure compliance with the terms of the program, assist in locating employment opportunities for participants, advise and direct participants on personal solutions, communicate with appropriate officials within the criminal justice system, gather necessary information and monitor court ordered treatment plans as outlined by the sentencing judge and conduct urine analysis drug tests.

·         Provide Information and Referrals (I and R) to participants for assistance with clothing, identification, housing, food, employment, medical care, treatment, counseling, child care, transportation, financial aid, and other services.

  • Maintain a legal file on participants and complete necessary paperwork which includes, but is not limited to sequence of sentences, judgment and sentences, chronological reports, offender movement history, written reports, treatment reports, community service, violation reports, special reports, and other related forms and documents using Microsoft Word.
  • Record and maintain up-to-date data on the Community Sentencing computer system, provide data using Excel spreadsheets for end of the month reports.
  • Audit offender files regularly to ensure proper content and location of appropriate records and forms associated with the program.
  • Review and process all legal documents dealing with the certified judgment and sentences, jail time statements, court sentence modifications, and other related documents.
  • Testify in court regarding participants when called on and report directly to the assigned judge if requested; work with judges on an individual basis to promote and maintain a healthy rapport and professional working relationship.
  • Participate in field visits that involve making contact with participants outside the office including the home, place of employment, or other locations such as treatment facilities, etc.; maintain contact with service providers and treatment facilities to ensure healthy working relationships.
  • Conduct orientation of newly assigned participants and explain the rules and conditions of Oklahoma County Community Sentencing, ensure participant signatures are acquired on the waiver and confidentiality form, review court ordered treatment plan with participant, monitor issuance of vouchers (if needed) and conduct other responsibilities associated with intakes.

·         Assist with programmatic development such as ongoing research for collaborative opportunities among state agencies, faith-based, non-profit, for profit, and other community-based organizations.

·         Teach, assist and/or coordinate informational workshops such as approved cognitive behavioral courses for participants.

  • Maintain regular attendance at work during assigned work hours.

·         Work with other case managers and staff in a positive, productive and professional manner and communicate within proper lines of organization chart.

  • Other duties as assigned by supervisor.

Knowledge, Skills, and Abilities:

·         Possess a basic understanding of people in need and/or impacted by the criminal justice system and how to work with such individuals without enabling them.

·         Possess a knowledge of and demonstrated proficiency in computer software programs.

·         Possess a history of positive interpersonal relationships.

·         Ability to relate to participants and the public in a positive manner.

·         Ability to track, document, and maintain up-to-date and accurate records.

·         Ability to perform effectively in a changing environment and versatile in dealing with a wide range of people, situations and circumstances.

·         Demonstrates commitment to the TEEM philosophy, concept, and program.

·         Ability to adhere to TEEM’s policies and procedures.

Education and Work Experience:

Education Required: Bachelor’s Degree

Education Preferred: Master’s Degree

Comment: Bachelor’s Degree required in Human Services field. Master’s Degree preferred in Social Work or Human Services field.

Work Experience: Two years direct services or case management experience preferred.

Physical Requirements: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with physical limitations or disabilities to perform the essential functions.

To apply for this position please send resume and cover letter to jpatterson@teem.org

 

Job Title: Receptionist/Intake Specialist

Reports to (title): Office Administrator

Type of Position: Full-Time

FLSA: Exempt

Job Group: Administrative

 

Job Scope: Under the direction of the Office Administrator, the Receptionist/Intake Specialist performs administrative and clerical duties as assigned and serves in the role of receptionist.

Primary Duties and Responsibilities:

  • Open, scan, read and distribute incoming mail
  • Answer telephone inquiries of offenders and other interested parties.  Refers calls to appropriate staff.
  • Conduct initial contact with new offenders assigned to Community Sentencing program, completes initial paperwork for Case Managers on new offenders assigned to the Community Sentencing Program.  Faxes or mails required paperwork to the Department of Corrections and providers of new participants.  Assists offenders with completing initial paperwork and scheduling participants for orientation.
  • Serve and performs as office receptionist to the Community Sentencing program.  Assists and routes inquiries to appropriate staff members.  Serve as receptionist to participants, notifies Case Manager when offender arrives.
  • Provide typing, filing, production of reports and other correspondence.  Completes computer based assignments.  Maintains supply of Community Sentencing program forms for staff and offenders.  Acts and performs as assistant to administrative staff as assigned by the Director of Community Sentencing Program.
  • Receives and records money orders for TEEM and DOC and prepares the deposit.
  • Schedule and oversees maintenance and/or service calls on Community Sentencing Program copiers, fax machines and computers.
  • Deliver completed reports to the court and other entities as required.
  • Direct participants and visitors to appropriate locations.
  • Participate in weekly staff meetings, assists with other meetings as assigned. 
  • Maintain regular attendance at work and is consistently on-time.

·         Work with other case managers and staff in a positive, productive and professional manner, and communicates within proper lines of organization chart.

  • Performs other duties as assigned by supervisor.

 

 

Knowledge, Skills, and Abilities:

  • Ability to communicate effectively by telephone or in person.
  • Ability to organize, compile, and record information accurately.
  • Ability to apply rules of grammar, spelling and punctuation.
  • Possess knowledge of and skill in performing general administrative tasks.
  • Ability to operate a personal computer.
  • Ability to retain and recall information.
  • Ability to accomplish assigned tasks with minimal supervision.
  • Ability to learn specialized screens or software packages. (Word, Excel, Access, Microsoft Windows & Outlook Mail)
  • Ability to multi-task.

·         Possesses a history of positive interpersonal relationships.

·         Ability to track, document, and maintain up-to-date and accurate records.

·         Ability to perform effectively in a changing environment and versatile in dealing with a wide range of participants and circumstances.

·         Demonstrates commitment to the TEEM philosophy, concept, and program.

·         Ability to adhere to TEEM’s policies and procedures.

 

Education and Work Experience:

 

Education Required: High School Diploma or equivalent; minimum of 2 years personal computer experience.

Work Experience: Two years administrative/clerical experience.

Physical Requirements: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with physical limitations or disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The employee is frequently required to walk or move; use hands and fingers to handle or operate objects, tools, or controls reach with hands and arms; and must have exceptional finger dexterity.  The employee must occasionally lift and or move up to 15 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.

To apply for this position please send resume and cover letter to jpatterson@teem.org

Case Manager

Position Description

Job Scope: The Case Manager is responsible for providing services, assistance, referrals and direction to participants in a professional and effective manner to empower the individual to achieve personal goals and obtain self-sufficiency. These services include but are not limited to conducting assessments, establishing and overseeing service plans, goal setting, record keeping and employment assistance. The Case Manager participates in multidisciplinary staffing meetings, programmatic development, and participant problem-solving in compliance with guidelines set by the TEEM Families Program.

Primary Duties and Responsibilities:

  • Insures participant services administered in accordance with staff policies and procedures.
  • Conducts assessments with participants to determine the individual’s situation, goals, strengths, and needs.
  • Adheres to the confidentiality and right to self-determination of participants.
  • Provides accountability for participant compliance with the individual strategy plan and maintains contact with participants on a regular and consistent basis.
  • Records and files detailed case notes in approved MIS system of each assigned participant on a regular basis.
  • Provides Information and Referrals to participants for assistance with clothing, identification, housing, food, medical care, treatment, counseling, child care, transportation, financial aid, and other relevant services.
  • Participates in multidisciplinary staff meetings to discuss challenges, circumstances, and needs associated with participants.
  •  Works with other staff in a positive, productive manner.
  • Performs other duties as assigned by supervisor.

Knowledge, Skills, and Abilities:

  • Possesses a basic understanding of people in need and/or impacted by the criminal justice system and how to work with such individuals without enabling them.
  • Possesses a knowledge of and proficiency in computer software programs.
  • Possesses a track record of positive interpersonal relationships.
  • Ability to relate to participants and the public in a positive manner.
  • Ability to track, document, and maintain up-to-date and accurate records.
  • Ability to perform effectively in a changing environment and demonstrate versatility in dealing with a wide range of participants and circumstances.
  • Requires commitment to TEEM’s philosophy, concept, and program.
  • Ability to adhere to program policies and procedures.

Education and Work Experience:

Education Required: Bachelor’s Degree

Education Preferred: Master’s Degree

Comment: Bachelor’s Degree required in Human Services field. Master’s Degree preferred in Social Work or Human Services field.

Work Experience: Two years direct services or case management experience preferred.

Physical Requirements: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with physical limitations or disabilities to perform the essential functions.

Please send cover letter and resume to jpatterson@teem.org

 

Counselor

Position Description

Job Scope: The Counselor is responsible for conducting assessments, forming treatment plans, and administering therapeutic services in a professional and effective manner to empower the individual to achieve personal goals and obtain self-sufficiency. These services include but are not limited to establishing and overseeing service plans, goal setting, record keeping, and making referrals as needed. The Counselor participates in multidisciplinary staffing meetings, programmatic development, and participant problem-solving in compliance with guidelines set by the TEEM Families Program.

Primary Duties and Responsibilities:

  • Insures participant services administered in accordance with staff policies and procedures.
  • Conducts assessments with participants to determine the individual’s situation, goals, strengths, and needs.
  • Forms treatment plans based on assessment to address client needs and risks.
  • Provides trauma-informed therapy to clients in accordance with the agreed upon treatment plan.
  • Adheres to the confidentiality and right to self-determination of participants.
  • Provides accountability for participant compliance with the treatment plan.
  • Records and files detailed case notes in approved MIS system of each assigned participant on a regular basis.
  • Participates in multidisciplinary staff meetings to discuss challenges, circumstances, and needs associated with participants.
  •  Works with other staff in a positive, productive manner.
  • Performs other duties as assigned by supervisor.

Knowledge, Skills, and Abilities:

  • Experience in administering trauma-informed therapeutic modalities such as EMDR, CBT and CPT.
  • Experience with substance abuse counseling preferred.
  • Possesses a basic understanding of people in need and/or impacted by the criminal justice system and how to work with such individuals without enabling them.
  • Possesses a knowledge of and proficiency in computer software programs.
  • Possesses a track record of positive interpersonal relationships.
  • Ability to relate to participants and the public in a positive manner.
  • Ability to track, document, and maintain up-to-date and accurate records.
  • Ability to perform effectively in a changing environment and demonstrate versatility in dealing with a wide range of participants and circumstances.
  • Requires commitment to TEEM’s philosophy, concept, and program.
  • Ability to adhere to program policies and procedures.

Education and Work Experience:

Education Required: Master’s Degree in counseling, social work, psychology or related field.

License Required: LPC, LCSW, or equivalent.

Work Experience: Two years counseling experience preferred.

Physical Requirements: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with physical limitations or disabilities to perform the essential functions.

Please send cover letter and resume to jpatterson@teem.org

 

Job Title:         Program Director

SUMMARY

This position will implement, manage and oversee the TEEM Families Program in efforts to effectively treat individuals who have committed acts of domestic violence and reduce recidivism rates for the population served.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty, including mental and physical demands satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Develops, implements and manages a trauma-informed therapeutic program to treat people who have committed domestic violence offenses.

Develops policies, procedures and activities according to project goals and objectives.

Provides outreach and education to the community and courts.

Identifies and engages individuals and organizations that will play key roles in the success of this project.

Provides adequate and timely progress reports, budgets and other requirements or requests to funders.

Develops and monitors a plan for program evaluation and sustainability.

Provides case management and/or manages referrals, as needed.

SUPERVISORY RESPONSIBILITIES

The Program Director will supervise all staff in the TEEM Families Program, to include case managers, counselors, and contractors.

EDUCATION and/or EXPERIENCE

Bachelor’s or Master’s Degree in Behavioral Health, Social Work, Psychology, Sociology, Criminal Justice or related field required; minimum of one year related field experience required.

LANGUAGE SKILLS

Incumbent must speak, hear and read English.

MATHEMATICAL SKILLS

Employee is required to complete mathematical computations as related to psychological diagnosis and treatment

REASONING ABILITY

Employee must demonstrate ability to solve problems and deal with a variety of variables; ability to interpret and provide instructions furnished in written, verbal, diagram or schedule form. Under limited direct supervision, makes decisions that directly affect patient well-being and clinic reputation with high consequence of error.

WORK ENVIRONMENT

Employee is regularly required to talk and hear English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Required to use computer equipment.

Employee may lift and/or move up to 10 pounds. Specific vision abilities include close vision and the ability to clearly focus vision.

Employee must maintain confidentiality, security and integrity of client data and information according to privacy regulations, including HIPAA.

Employee assures age and culturally appropriate, holistic client care based on mission, standards and policies; adheres to standards of relevant regulatory agencies.

Employee must consistently be courteous to clients, staff and visitors.

Please send cover letter and resume to jpatterson@teem.org